Terms & Conditions
1. Introduction
Welcome to Umbrella Outdoors. These terms and conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing this website, you accept these terms and conditions in full. Do not continue to use Umbrella Outdoors’ website if you do not agree to all the terms and conditions stated on this page.
2. Company Information
Business Name: Umbrella Outdoors
Registered Address: 5 Wilmot Green, Brentwood, Essex, CM13 3DD
Trading Address: Seabrooks Farm, Little Leigh Church Lane, Chelmsford, CM31PG
Company Number: 14934245 (Umbrella Outdoors Limited) 10628498 (Tents and Towels Limited)
Contact Information: Info@umbrellaoutdoors.co.uk
3. Products
Umbrella Outdoors specializes in outdoor products, including but not limited to cotton canvas camping bell tents, drop sheets, canvas leather bags, tote bags, leather wallets, belts, bags, towels, and bathrobes. We offer these products for sale both at wholesale and retail prices.
4. Pricing and Payment
Pricing: All prices listed on our website are in GBP (£) and include VAT. Prices are subject to change without notice but will not affect orders already placed and confirmed.
Payment Methods: We accept payment through [Visa, MasterCard, PayPal, etc.] Payment must be received in full before orders are dispatched.
Security: All online payments are processed through secure payment gateways. Umbrella Outdoors does not store any of your payment card information.
5. Shipping and Delivery
Delivery Locations: We do Delivery only in UK
Delivery Time: Standard delivery times are between 4 to 6 working days for UK orders. These are estimates and may vary based on location and product availability.
Delivery Charges: Delivery charges will be displayed at checkout and vary depending on the amount of your order.
6. Returns and Refunds
Returns Policy: If you are not satisfied with your purchase, you can return the product within 30 days of receipt for a refund or exchange. The item must be in its original packaging and condition. Proof of purchase is required.
Non-Returnable Items: Custom or personalised items are non-returnable unless faulty.
Refund Process: Refunds will be issued to the original payment method within 7 working days of receiving the returned product. Shipping costs are non-refundable unless the item was faulty or incorrect.
7. Order Cancellation
Before Dispatch: You may cancel your order before it is dispatched by contacting us at info@umbrellaoutdoors.co.uk . A full refund will be processed within 5-7 working days.
After Dispatch: If you cancel an order after dispatch, you may need to return the item as per our returns policy.
8. Intellectual Property
All content on this website, including but not limited to text, images, logos, and designs, is the intellectual property of Umbrella Outdoors. You may not reproduce, distribute, or use any content from this site without prior written permission.
9. Privacy Policy
We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. Our privacy policy explains how we collect, use, and protect your personal data. You can view our full privacy policy at https://umbrellaoutdoors.co.uk/privacy/
10. Limitation of Liability
Umbrella Outdoors will not be liable for any direct, indirect, or consequential damages that may result from the use of our products, the use of this website, or any service we provide. This includes, but is not limited to, loss of data, loss of income or profit, or loss of opportunity.
11. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms and conditions or your use of this website shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
12. Changes to Terms and Conditions
Umbrella Outdoors reserves the right to update or modify these terms and conditions at any time without prior notice. Any changes will be posted on this page, and it is your responsibility to review these terms periodically.
13. Contact Us
If you have any questions or concerns regarding these terms and conditions, please contact us at:
Email: info@umbrellaoutdoors.co.uk
Phone: +447405646705
Address: Seabrooks farm, Church Lane, Chelmsford, CM31PG